At Doğu Batı, we have embraced the establishment, implementation, and continuous maintenance of an efficient and effective quality management system as the pathway to achieving our goals, enhancing productivity, and ensuring customer satisfaction.
Our definition of quality at Doğu Batı is a 'lifestyle that is our duty and responsibility towards the customer.' With this understanding, we always believe we can do better, employ innovative and streamlined techniques, and recognize that the road to excellence runs through a culture of quality.
Our Quality Principles:
- We base our sales policy on the idea that 'If there is a customer, we exist,' focusing on customer satisfaction.
- We adopt a customer-centric culture, understanding their demands and expectations, and building long-lasting, trust-based relationships.
- Our leadership approach and effective communication foster unity and solidarity. The concepts of justice and ethics, combined with our past experiences, shape our corporate memory, guiding our every move towards excellence.
- We conduct a thorough risk analysis and identify 'Strengths, Weaknesses, Opportunities, and Threats' in all our initiatives with our solution partners, taking the necessary actions to achieve our operational objectives.
- To enhance the efficiency and continuity of our system, we follow the 'Plan, Do, Check' approach.
All Doğu Batı employees are obliged to act in line with these principles, embracing the concept of sustainable quality. We firmly believe that every project bearing the Doğu Batı signature will carry us into the future in accordance with these principles.
